If water is leaking from the top of your hot water system sorry to say however there is a good chance the cylinder has burst and you are up for a new hot water system. At Jims plumbing we will suggest that you check the compliance badge on the unit to see the date of the manufacturer to see if the system is still under warranty (you can only hope).

No Interest Ever!* Payment Plan Options Available

No Interest Ever!* payment plan options available on hot water heater replacements to help ease any financial stress this burden may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*.

We would advise you do the following to make the unit safe and minimise loss of water leaking from the top of the tank.

Step one

Turn of water tap to the hot water unit. Normally located alongside the unit and would normally have a black round dial which you can in a clockwise direction to turn the water off to the unit.

Step two

Lift the level on the hot and cold relief valves which are a brass valve that screws into the pipework and cylinder as this would relief the pressure inside the tank.

Step three

If you find the water is still flowing after this. Turn off water at the mains as the isolation valve is not shutting off.

Step four

If your hot water unit is gas there will be a gas valve next to the hot water meter which will isolate the gas only to the unit – turn this off (this is just a safety precaution).

Step five

If the hot water heater is an electric system – go to your meter board and turn off the circuit breaker or fuse that is labelled HW or hot water.

Step six

Once this unit is made safe please ring Jim’s plumbing and we can send one of our hot water technicians to you often within the hour*.

They will advise what the best option of hot water system replacement suitable for your household. It is important to keep in mind that with new models that are coming out that there may be a more appropriate hot water system available on the market than what you currently have.

When on site we can give you a fixed quote with no surprises. And with your approval we are able to replace the unit straight away and this is often this case 7 days a week. As we are one of Australia’s, major hot water replacement specialists.

Choosing the Correct Hot Water System

Choosing the correct hot water system can be difficult, as there are so many options to choose from; Click on the links to find out more about these systems.




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Simply book a plumber online now by clicking this link, or phone 1300 133 509 to book now.

Please be advised that we have additional Hot Water System brands & models available.

Simply book a plumber online now, or phone 1300 133 509 to book now.

*NO INTEREST EVER!* PAYMENT PLAN, “Fees, terms and conditions apply”.

No Interest Ever!* Payment Plan offered through Certegy Ezi-Pay Express. No Interest Ever on your hot water heater replacement or new supply and installation, gas service, water service or drain replacement. Conditions apply.

Information on this page is subject to change. Commercial hot water systems also available on enquiry.

*Conditions apply.