Plumber Stirling

On the 6th of June, Jim's Plumbing received a phone call at 3.11pm from Melissa at Elyard Crescent in Stirling. She spoke to one of our most experienced phone operators, Samantha. Melissa advised that she had a tap that was leaking from the bottom and that the possible cause could be that it’s eroded at the base. A time was made for the plumber Alan to attend that same day between 3.30 and 6.30pm.
Alan arrived on time at 3.46pm and set out straight away to determine the source of the issue. He found that the kitchen mixer tap needed to be replaced so he provided a fixed price for this. All our plumbers drive in fully stocked vans, so Alan was able to complete the install straight away without Melissa having to wait for him source from the supplier.
The customer paid by EFTPOS which is handy and convenient as all our plumbers carry mobile EFTPOS machines in their vans. Of course, we do take other forms of payment as well. All our plumbers are 100% fully qualified and experienced. Alan provided a minor COC (Certificate of Compliance) as required as per government regulations. Overall Melissa was pleased with how quickly we were able to get to her door, as well as how professional and quickly the plumber completed the work. With the glowing feedback, we’re sure we will be her number one pick for any other plumbing issues she may have in the future.

The Stirling Jim's Plumbing customer service team received a call from a local resident on 15th september who had a host of issues that only a plumber could repair. Low pressure in two showers, leaking taps in some rooms, banging taps in others, this customer had had enough and wanted it fixed up ASAP. The customer was then extremely pleased when they were advised they could have a plumber attend within an hour’s time.

The plumber arrived just 40 mins later to the Candella square address. Aware of the job ahead of him, he wasted no time and began his inspection. After a quick look over, all of the issues had remedies and the plumber could fix them with parts and tools all in his van. The customer agreed and the plumber got to work. A service of an upstairs bathroom and laundry taps now allowed water to come through easily once more. The upstairs bathroom basin taps were replaced due to heavy leaking. The dishwasher and kitchen taps were replaced as they would bang when in use. The plumber also removed the water restrictors on both showers so the water pressure was now suitable once again.
Ecstatic with the plumber’s workmanship and the household completely changed, he happily paid the plumber using his credit card and received his invoice and warranty information. The plumber then left the site and moved on to his next client.

A Jim’s plumber attended a residence located on Locarno Close, Stirling just after Midday on the 18th of January. The customer had sent through a web booking just a few hours before expressing their concern for the leaking tap in their kitchen and upstairs bathroom.
The web booking came through and we had a member of the Jim's Plumbing Stirling booking staff give the customer a call back within 5 minutes to book the job in. The customer requested a plumber attend between the hours of 12pm and 3pm as she was out when she received our call back. She did not expect a call back so quickly and was grateful for this.
The plumber arrived onsite and did the following work; fully serviced the upstairs basin taps and capped off the filter line on the 3 way kitchen mixer taps. The customer then advised the plumber that she wants us to re-attend when she has bought all new taps so we can install them.
On completion of the work, the customer paid with Eftpos via the mobile Eftpos machine fitted into the van he arrived in. Once he had left the site, our customer service manager gave the customer a call to see if they were happy with the plumber and the work he did. Customer said she was more than happy with the plumber and the work he did. She then went onto say, she will continue to use us in the future..