Plumber Cloverdale

Blocked toilets are one of the more common issues that the plumbers here at Jim's Plumbing deal with. Knowing how to work on both stormwater and sewer drains, blocked appliances are never an issue. On 7th November Jim's Plumbing Cloverdale received a telephone call from a customer located in the local area on Pearl Road.
The customer was in need of some plumbing assistance as they had a blocked toilet which was really slow draining. The customer requested a plumber to attend that evening if possible. The dispatch team at Jims Plumbing were able to provide this customer with a within the hour timeframe. When dispatch provides customers with a within the hour timeframe it means that the plumber will be able to attend the customer’s property within an hour of placing the booking.
The customer was happy with this and went ahead with the booking. At 6:17pm the plumber arrived on site at the Cloverdale property. The customer let the plumber in and the plumber did a safety check on the work area before begging. Once the safety check was complete the plumber then cleared the toilet paper blockage in the back of the toilet pan. Once the toilet was unblocked the customer was able to use it again and the plumber moved onto his next job.

At 5:09 pm the 7th of November, a new customer called the Jim's Plumbing Cloverdale booking centre and explained to our staff that they had a blocked toilet which was slowly draining on the second floor of their house. Our staff member was able to send a plumber to their home by 6.15 pm that evening.
Our plumber LH, arrived with all the required machinery, to the home on Pearl Road at 6.15 pm on the dot. LH inspected some of the drains to the house and found that it was only the toilet that was blocked. The plumber concluded that the blockage was just due to toilet paper, and did not affect any of the drains in the same bathroom that it may have, and therefore did not need to use any of the machinery, but instead used a hand rod to clear it properly.
The toilet was then paper tested and found to be good to use properly again. this customer, like the majority of them, paid for the work done via the mobile EFTPOS machines kept in the plumber’s vans, being quick and easy, and receiving a receipt on the spot.

On 3rd December, Jim's Plumbing Cloverdale received a call at 7.49pm from a customer who had, unfortunately, had a truck run over and stretch the mains water pipe. This occurred on the customer’s side of the water meter, with the water meter itself ok. The customer was hoping to schedule a time for the next day and so we booked the customer in our 8-11am timeslot.
The plumber arrived at the Peacock Street address in Cloverdale at 8am on the dot! He found that the burst pipe was located in the front garden. The material of the pipe was copper so he was able to cut out a section and replace with new, using solder and compression fittings. All the parts and materials were easily sourced from the plumber's van, as each plumber carries an extensive range suitable for pretty much any household plumbing issue. We would rather get the job done then and there rather than causing unnecessary delays, particularly if the work is after hours or on the weekend – no one plans for a plumbing emergency to happen!
The next day a member of our customer service team made contact with the customer who advised that she was happy with the service and would use our services again.