Plumber Canning Vale

On Tuesday 21st March Jims Plumbing Canning Vale received a telephone call from a customer in need of some plumbing assistance. The customer had two basin wastes to be replaced. A tap set to be replaced and a new kitchen mixer tap to be replaced. The customer was located on Charlecote Way, Canning Vale. The customer requested a plumber for the same afternoon if available. The dispatch team at Jims Plumber were able to provide this customer with same day service. They provided them with an afternoon timeframe as requested and explained the plumber would be there between 2 pm – 5 pm. The customer was happy with this timeframe and confirmed the booking. At 2:30 pm the plumber arrived on site ready to help the customer with the replacement of new materials they had requested. The hob basin set was replaced in the vanity/basin. The flexi hose was replaced in main bathroom basin. The plumber also installed the basin set and kitchen mixer tap supplied by the customer. The plumber also installed two new plugs and waste which was also supplied by the customer. Once the plumbing work was finished the plumber moved onto his next job a few streets away and the customer was able to use their new materials.

On Wednesday the 2nd of November one of our fully qualified Jims plumbers attended to a customer’s property in Canning Vale, Western Australia. The customer had called our booking team earlier that day and hoped to get someone out right away. We scheduled with the customer for our plumber to arrive between 12 pm and 3 pm that same Wednesday. It was around quarter to 1 pm when our plumber arrived at the Spinifex Way site address. The customer had just recently purchased himself some new tapware so he needed this professionally installed. Our plumber attended to the property ready to begin the work with all standard parts and materials stocked in his van. Work took place as soon as he arrived. The customer had purchased replacement taps for his kitchen and bathroom. More specifically our plumber replaced the taps in the shower, the kitchen mixer tap was replaced, the bathroom basin taps and also the taps and spout for the bath. With 2 hours our plumber had efficiently replaced all of the tapware, these were all successfully tested. On completion of the work, the Canning Vale customer paid our plumber directly via mobile EFTPOS facilities. In return, he was supplied with an invoice and certificate of compliance.

On Friday the 3rd of February at 7:10 am a customer called through to our booking team here at Jim’s Plumbing in urgent need of a plumber. They had a burst water pipe underneath the kitchen sink causing the kitchen to flood. We were able to offer the customer a timeframe of between 8:00 am and 8:30 am. Our plumber arrived at the customer’s Pilkington Street address in Canning Vale within the allocated timeframe at 8:01 am and inspected the burst pipe straight away. It was discovered that it was the flexi hose from the kitchen mixer tap that had burst. Our plumber was able to supply the customer with a new kitchen mixer tap and install it during his first attendance as the replacement mixer tap was a stocked item in the plumber’s vehicle meaning that he didn’t need to go and source one from a supplier. Once the plumber had finished installing the new kitchen mixer tap he was able to then provide the customer with a printed invoice that the customer paid using his credit card via the plumber’s mobile eftpos machine. The plumber's job was completed and the plumber was offsite within just half an hour.