Plumber Wyndham Vale

One of our well qualified Jims Plumbers in the Cottrell area attended a job on Mayfair Avenue. The customer called through the night before requesting a plumber to attend the following day first thing as they had a burst pipe in the ceiling of the bottom storey of their two storey house.
The booking staff organised for the plumber to attend the following morning between the hours of 8 am and 11 am. The local plumber arrived on site at 8 am on the dot. He inspected the burst pipe in the ceiling by cutting a hole in the ceiling and cutting out the damaged section of 15mm copper pipe. Once the damaged pipe had been removed he replaced the section with the same sort of copper piping.
The parts he used to complete this work was 15mm brass compression fitting and 15mm copper tube. Both of these parts are stocked items that can always be found in the plumbing van that arrived on site. This meant it was cost effective for the customer as they did not have to pay the plumber to source the part but it was also time efficient for the plumber as he was able to complete the work on site.

Jim’s Plumbing Wyndham Vale received a call from a customer at 1:23 pm. The customer advised our booking team that they would like a plumber to attend the following afternoon to provide them with a quote to supply and install a new hot water unit as their current unit was quite old and had stopped working. Our team was able to offer the customer a time frame 12 pm and 3 pm on Monday which worked perfectly for the customer.
Our local Jim’s plumber AC arrived on site at the Dawson Crescent, Wyndham Vale property at 1:10 pm within the allocated time frame. The plumber discussed the customer’s household hot water requirements. Our plumber provided the customer with a quote based on the information they provided for a 135 liter Vulcan gas storage hot water unit. The customer immediately accepted the quote and advised the plumber that they would like to use our interest free payment option. Our plumber organised the hot water unit and installed it straight away. The customer was back enjoying hot showers on the very same day!
On completion of the job our customer service manager contacted the customer to give them the opportunity to provide their feedback. The customer advised they were very happy with the new unit, and said our plumber AC was great and did a good job. The customer also let us know that, like many of our other customers, they would use our services again.

At Jim's Plumbing, we do all types of plumbing and gas fitting work. Recently we attended a home in Wyndham Vale of one of repeat customers who needed to have their cooktop installed.
The customer called through to our booking centre and made an appointment for a plumber to attend once her cooktop was delivered. The customer was available after 2 pm and requested the time frame of between 2-5 pm on the 13th of February. Our local Jims plumber of Wyndham Vale, LA, arrived at the Mermaid Crescent address within the allocated timeframe and began work straight away. The plumber installed the brand new gas cooktop and used some gas thread seal to make sure that the connections would stay in place.
Once the cooktop was in place, the plumber tested for leaks. As there were no leaks, the plumber completed a certificate of compliance. This is needed to confirm and prove that you have had a licensed and qualified gas fitter install the appliance. The COC is also normally needed for manufacture warranties. Once completed, the plumber was able to provide the customer with a printed invoice and the customer was able to pay via her credit card on the plumber’s mobile EFTPOS machine.