Plumber Mooroolbark

We often find that customers are never available during standard weekday times, which is why we offer our customers timeframes which are available 24/7 to suit their busy schedules. On January 26th, here at Jim’s Plumbing we were extremely busy with call outs.
One customer call out which we attended to was having issues with not just one, but both of his toilets continuously overflowing resulting in having to completely shut both toilets off. This was an issue for our customer as neither toilet in the house was able to be used. Fortunately for our customer, our plumbers attend to sites with a vast range of standard plumbing materials and came completely prepared for the job with materials ready to go in his van.
Our plumber was able to completely service both of our customer’s toilets and provided our customer with a same day solution which our customer was extremely pleased about. On completion of the work, our plumber offered a number of different ways in which our customer was able to pay in, including via mobile EFTPOS which worked out to be most convenient for our customer, but cash and cheque were also available for use.

A web booking came through to Jim's Plumbing Mooroolbark on the 10th of March from a customer living on Cardigan Road, Mooroolbark. The customer required a plumber to attend as they had a leaking shower tap. The customer requested a plumber attend between the hours of 10am and 1pm that same day.
The plumber arrived onsite and found the shower mixer cartridge was leaking. After he found the leak he disconnected the mixer tap and replaced the cartridge and reconnected the tapware. On completion of the replacement the plumber tested for any further leaks and none were found.
After the plumber had packed up his tools the customer paid with EFTPOS via the mobile EFTPOS machine fitted to the plumber's van. The plumber then left the site. After the plumber left the customer service manager gave the customer a call to see how the plumber performed onsite. the customer said the plumber was wonderful. She said the plumber identified the issue quickly and got straight to work. She said he also identified another issue with the water corporation and gave her some excellent advice. She then told the manager to make sure to tell the plumber that he left a very happy customer behind and to give him a big thank you for the amazing service.

Jim's Plumbing attended a customer’s property on Paris Court in Mooroolbark Victoria on the 24th of November for a customer who was experiencing an irritating issue with her toilet which was leaking. The customer advised that she was due to have guests soon and was needed this issue sorted as quickly as possible so we organised to have a plumber attend that very day at a time which was most suitable for her.
Jim's Plumbing Mooroolbark arrived on site within the allocated timeframe and went straight to work and inspected the toilet. Almost immediately the plumber knew exactly what the issue was and identified this problem to be a faulty cistern inlet valve, an easy fix for our plumber. Our plumber arrived on site with a van which was completely stocked with quality standard plumbing materials meaning he was able to provide an on the spot solution to our customer’s plumbing problem.
Our customer was so pleased with the plumber who attended and the service which we provided. She was pleased with the fact that we were able to have a plumber to her premises so quickly and we worked so efficiently on site. On completion of the work, all customers are offered the option of paying via cash, cheque or in this instance, credit – taking advantage of our handy installed mobile EFTPOS machine!