Plumber Mernda

Jim’s Plumbing Mernda received a call from a customer at 6:28 pm on December 22nd. The customer called through to our bookings team as they had just purchased a new oven and needed it to be installed the following day if possible. Luckily we were able to offer the customer a time frame in the morning between 9 am and 12 pm so the customer could enjoy their new appliance as soon as possible.
Jim’s plumbing Mernda’s local plumber reached the customer's Dalziel Drive address in Mernda at 10 am. Firstly our plumber SZ tested the gas service using a manometer to ensure that there wasn’t any gas leaks, he then disconnected the existing free standing gas cooker and installed the customer newly purchased gas cooker.
Once the plumber had finished the installation he re-tested the gas service for leaks so he could pass the property for a gas safety check. The customer was supplied with a Gas Certificate of Compliance for the work that was carried out. On completion of the work the customer was given a printed invoice copy after they made payment via their credit card using the plumber’s convenient mobile EFTPOS machine.

Jims Plumbing had a customer send through a web booking on the 30th of January in Mernda on Mernda Village Drive who suspected that there was a leak within the ensuite area. He explained that at the bottom of the wall in the ensuite, the skirting had begun to rot which he felt was an indication of moisture behind the walls.
Obviously to avoid any further damage from occurring, we organised to have a plumber attend on the same day between the suitable time frame of 12 pm and 3 pm. Our plumber arrived within the designated timeframe at 2:40 pm, did not waste any time and got straight to work. Our plumber inspected the site and noticed that there was water leaking through the silicone seam from the shower. The plumber advised that customer that due to the wear of the silicone, water was managing to seep through which was now affecting the skirting of the wall.
In order to resolve the issue, our plumber had to cut the existing silicone out from the shower to allow drying time and then re-caulked the seam to prevent any further leakage, providing our customer with a same day solution. On completion of the work, our plumber attended with a mobile EFTPOS machine, meaning our customer was able to pay on completion via using his debit or credit card, making the entire process as easy as possible!