Plumber Glen Iris

On the 25th of August at 11:39 am, a customer of Glen Iris in Victoria contacted the team at Jim’s Plumbing and spoke with our booking agent Nikki. The customer advised her that they were needing a professional’s assistance to install a brand new Fischer & Paykel dishwasher. Nikki went through to our dispatch team to check the availability of our local, after hours plumber and was able to advise the customer that we could have him attend by 3:30 pm that day. The customer agreed and booked the plumber in.
Our after hours plumber, Simon, arrived at the customer’s Ellis Road address at 3 pm in his state of the art van which is always kept stocked up with a large range of spare parts and fittings which are suitable for most jobs that he attends on a daily basis, as well as the latest tools and technology in the gas and plumbing industry. Simon started by performing a job safety analysis which deemed the job safe to proceed with. He installed the new customer supplied dishwasher, drilled new holes for provision of the pipe work to pass through the cabinets into the kitchen cupboard and reused the existing mini stop and added a brass connection to adapt to the dishwasher. Simon then drilled a hole in the tap and connected the drain. Once everything was completed, he tested the dishwasher and found that everything was working correctly. The customer paid for the work done and was provided with a receipt and an invoice. Simon left the customer’s property at 4:23 pm and headed off to assist his next customer

We had a customer do a quick Google search for a plumber that would be available in her area for a timeframe that was suitable for herself. She noticed Jim’s Plumbing’s incredible rating and flexible availabilities and decided to give us a call. She advised one of our friendly call centre staff members that she needed a plumber to attend within an early timeframe on the 25th of January.
We managed to fit our customer in for the first timeframe of the day between 8 am and 11 am which was most suitable for the customer. Our customer had issues with her drains advising that mainly her sewer drains were being affected, particularly in the toilet, basin and shower in a particular bathroom.
Fortunately for our customer, our plumbers attend to sites prepared for all plumbing emergencies meaning our plumber had the correct equipment with him in order to completely clear the blocked drain which was caused by a foreign object. After clearing the drain, our plumber ran tests to ensure that the work had been successfully completed to avoid any more hassles further down the track.

Jim’s Plumbing received a call from a customer of Glen Iris in Victoria on the 5th of July at 1:32 pm. The customer advised our booking agent, Sarah, that they were needing a licensed professional to look at their gas supply because they had been getting very high gas bills and were needing someone to check for leaks. Sarah checked when the customer would be available and the customer advised they would be available the following day. Sarah then checked the availability of the local plumber with our dispatch team and was able to advise the customer that we could attend the following day between the hours of 9 am and 12 pm.
Our fully qualified and licensed plumber, Luke, arrived at the customer’s Summerhill Road address at 11:31 am in his neat and tidy uniform. He started by performing a job safety analysis which deemed the job safe to proceed with. He then tested the lines with a manometer before the commencement of work which confirmed that there was a gas leak at the property. He located the gas leak on a gas pipe that was running under the house that was no longer in use or connected to anything. Luke disconnected the pipe and hooked the gas back up to the heater, hot water unit, and gas cooktop and turned the gas back on. He tested the lines with the manometer again after the work was completed and no further leaks were identified.
The customer chose to pay via the onboard mobile EFTPOS machine and Luke then left the property at 12:39 pm and made his way to assist his next customer