Plumber Derrimut

Jim’s Plumbing attended a customer’s property on the 18th of November, in Derrimut, Victoria. The customer expressed deep concerns as he believed there was a potential gas leak in the house which he could smell coming from the cupboard next to the oven. We obviously understand how serious this can be and how life threatening these situations can be, so we organised to have a plumber attend as quickly as possible – the very next time frame which was available.
Jim’s Plumbing Derrimut arrived on site at the property on Blair Road within the timeframe and went straight to work. Our plumber was able to identify the leak coming from the oven almost immediately finding it to be the compression fitting to the cooktop's regulator. Fortunately for our customer, our plumber attended with all necessary parts for almost all general maintenance plumbing enquiries, so he was able to provide our customer with a same day solution for this plumbing problem.
On completion, our plumber tested the unit and all gas leading to the house to find there was no longer a leak and the property was now deemed safe. On completion of the work, our customer was able to pay via our installed EFTPOS machine, as well as having the option of paying via cash or cheque.

A customer called through on the 22nd of March as they needed a plumber to attend their property on Windsor Boulevard, Derrimut.
The customer advised that the plumber would need to replace their front yard tap. The customer requested the plumber attend as soon as possible. The plumber was booked within the hour of the booking call. The plumber arrived on site and replaced the front garden tap that had been hit by a car. The plumber cut the copper and removed the broken section of pipe and welded a new section of pipe. He then replaced the tap and tested for leaks. No further leaks were found.

On the 3rd of March, a customer places an online web enquiry through our Jim’s Plumbing web site to have a plumber attend. Our booking team called the customer back straight away at 7am to follow up with the customer as he had advised that there was a blockage in the kitchen sink. The customer requested a time frame of between 9am – 12pm that morning.
Our plumber AC arrived at the Fernhurst Avenue address in Derrimut within the allocated timeframe at 10:30am and assessed the blocked drain straight away. Upon inspection, the plumber quickly determined that there was no blockage there. However, he noticed that the kitchen mixer tap was leaking and required replacement. The customer was given a fixed price to have the tap replaced. As the customer was very happy with the price and the plumber was able to start work straight away. The plumber removed the old mixer tap and replaced it with the brand new one. Once the mixer tap was tested for leaks, the plumber had finished all work. The customer was able to pay bank card on the mobile EFTPOS machine that is located in each Jim’s Plumbing van. AC also provided the customer with a printed invoice before moving off site.
After the work was completed, our customer service manager called the customer to make sure he was happy with the work that was completed. This customer said they “were very happy with the new tap that Jim’s supplied and installed with a 12 month warranty, service was prompt and professional.”