Plumber Brunswick

Jim’s Plumbing received a call from a customer situated in Brunswick, Victoria as no water was flowing to her dishwasher. Our team arranged with the customer for one of our fully qualified plumbers to attend when it best suited her. Our plumber’s visit was booked for first thing on the following day. This was booked in the time period of 8 am and 11 am.
First thing that 7th of October our plumber arrived at the Loyola Avenue site address equipped with all standard parts and materials to ensure he could complete the job as efficiently as possible.
Upon arrival, the kitchen and dishwasher area was accessed. It was promptly deemed by our plumber in order to have the correct amount of water flow leading to the dishwasher the isolating hose needed replacing. This was done right away by our plumber.
Our plumber was on site for just half an hour. He successfully rectified the fault for our Brunswick customer. On completion of the work, the bill was conveniently paid for via mobile EFTPOS facilities directly to our plumber.

On 1st June the 24 hour Jim’s Plumbing call centre received an incoming call around 10:30 am. The call was from a customer located in Brunswick, Melbourne. The customer was in need of some plumbing assistance due to having a blocked sewer line. The sewer line was overflowing with toilet paper. The customer was in need of a plumber as soon as possible as this was the only toilet in their home. The call centre and dispatch team at Jim’s Plumbing work together to provide time frames for customers that work around their daily schedule. Jim’s Plumbing team were able to provide this customer with a within the hour service. A within the hour service means the plumber is able to attend the customer’s property within an hour of making the booking. The customer was beyond happy with the speedy and same day service and went ahead with the booking.
At 10:30 am just 1 hour after the booking had been made the plumber arrived at the Collier Crescent property, ready to assist the customer with their plumbing issue. The plumber first assessed the site to make sure everything was safe to go ahead with the work. The plumbers are required to do this on each job to ensure it is safe for themselves to work and the customer who will also be onsite at the same time. Once everything was deemed safe the plumber then began working. The plumber rodded the main drain completely. He reached all areas of the drain including the front and back. He then went on to rod all visible inspection points, all gully traps and also cleared all internal drains where it was needed. The blocked drain was located on the toilet branch, the plumber accessed the drain from the toilet inspection opening. He cleared the blockage out using the hydro Jet machine. After the blockage was clear the plumber paper tested to ensure everything was working correctly.
The customer was happy with the service and used the mobile EFTPOS machine to pay the plumber for the work. Mobile EFTPOS is one of the more popular methods of payment used by customers.

The booking centre at Jim's Plumbing received a call from a customer on the 7th of June at 8:49 am. The customer was needing a plumber to come to their house at Blair Street in Brunswick to fix a pipe that was cracked under their kitchen sink. They had to turn their mains water off to prevent any water damage, so they were wanting a plumber to come out as soon as possible. The booking consultant gave the customer the great news that we could have a plumber out that same day between 10 am and 1 pm. The customer was pleased with the prompt service and booked the job in right away.
The plumber arrived at the property at 10:34 am and was able to start work on fixing the cracked pipe as soon as he arrived on site, as his van is well stocked with the materials and tools required for up to 95% of the most common jobs we send our plumbers out to do each day. The plumber had finished the job in less than half an hour and when the mains water was turned back on, the plumber tested the pipe to make sure there were no more leaks. The customer was happy that the problem was resolved within two hours of their original call and that they were not having to wait around all day for a plumber to arrive without any water in the house.
The customer paid the plumber for the job via credit card, which is one of the most popular payment methods used by our customers.