Plumber Royal Park

Jim's Plumbing received a call from a customer situated in Royal Park, Adelaide. The customer was seeking assistance from a plumber to unblock her kitchen sink. The customer phoned our team on the 14th of December. She was home from work that day so we arranged a plumber to attend straight away. The scheduled time frame for our plumber’s attendance was booked between 3 pm and 6 pm that same day. Our fully qualified drain specialist, MO, was assigned to the job. MO arrived at the site address at exactly 3 pm. He was equipped with drain machinery if deemed necessary. MO accessed the affected the area and it was found best to use a hand rod to unblock the drain. This protected the customer’s kitchen as she had floorboards inside that could not get wet if there was to be any backflow. All of the kitchen drains were rodded which successfully cleared the blockage. Our plumber was able to repair the problem within half an hour from his arrival. He also left the customer with a more long term solution if the drains were to block up again. The McKenzie Court customer was able to pay directly using the mobile EFTPOS facilities.

On the 30th of January at 1:09 pm a customer phoned through to our Jim’s Plumbing booking team in need of a plumber as she had a leaking toilet cistern. Our plumber DS arrived at the customer’s Royal Terrace address in Royal Park within the allocated timeframe. Upon arrival, the plumber assessed the leaking toilet cistern and was able to repair it by replacing the outlet valve seating rubber and made sure that there would be no further leaks by testing it on completion. Once the plumber had finished his work the customer was provided with a printed invoice that she paid using her credit card via the plumber’s mobile EFTPOS machine. The job was completed and the plumber was offsite within 25 minutes. Our customer service manager called through to the customer once the job had been completed to make sure that the customer was happy with DS’s attendance that day. The customer said that she was “happy with the service and that everything was working well."

A new customer had recently purchased a rainfall showerhead and needed it to be connected to his master shower. This customer called Jim’s Plumbing in the Royal Park area on the 7th of March and wanted to arrange for one of our qualified plumbers to attend to do this job for him. It was arranged that plumber AY would attend the Wattle Avenue home in Royal Park on Tuesday the 7th of March between 4.30 pm and 7.30 pm to suit his work schedule. The plumber AY arrived at 17.25 pm at Wattle Avenue and quickly got to work. With the materials and the showerhead already supplied and ready for the plumber, he was easily able to install it and test it. The customer was more than happy with the service and with our plumber. His new rainfall shower was working great and he was very impressed that our plumber AY arrived when he said he would and got the job done immediately.