Plumber Para Hills

It was as early as 8:38 am on the 7th of November when our bookings team at Jim’s Plumbing received telephone calls from a customer at a small commercial business who was in need of a plumber as soon as possible due to all sewer drains being blocked. The customer also requested during the booking call that the plumber attending brings with him a hydro-jet drain machine, this is a high pressured trailer mounted drain machine used for clearing drains of debris, foreign objects as well as tree roots. We were able to offer the customer to have a plumber out to his property by 9:30 am that same morning. Our plumber and drain specialist MO arrived at the customer’s Ceafield Road address in Para Hills by 9:30 am as advised. Once onsite our plumber assessed the blocked sewer drains gaining access to them via the government connection point at the front of the premises. A drain camera inspection was also performed and the cause of the blockage was due to tree roots. The plumber was able to clear the tree roots from the drain and supply the customer with a solution and as well as a quote to replace a section of pipe that was damaged due to the tree roots. On completion of his work, the plumber paper tested the toilet drain to ensure that it was no longer backing up.
Upon completion, if his work he was then able to provide the customer with a printed copy of the invoice. The customer paid this to the plumber using his credit card on the plumber's mobile EFTPOS machine. The work was completed and our plumber was offsite within just one hour.

April was proving to be a very busy month for Jim's Plumbing. On the 11th of April, Jim's Plumbing attended a customer’s property on Valda Road in Para Hills who was having an issue with a blocked toilet. The customer advised that her sewer drains were connected to a septic tank which she was unsure of when it was last emptied. The customer advised that she only had one working toilet in the house so she was hoping to have a plumber attend as quickly as possible, so we organised to have a plumber attend for the very next available timeframe, between 9 am and 12 pm. Jim's Plumbing Para Hills arrived onsite at exactly 10:45 am to inspect the customer’s drains. It did not take long for the plumber to locate the blockage to be at the rear of the property and that the blockage was, in fact, affecting all drains. Fortunately for our customer, our plumber came prepared and brought necessary drain equipment for all types of blockages. Our plumber rodded the customer's drains, gaining access from the vent and used a high-pressure hydro-jet machine to clear the blockage. Our plumber found the blockage to be caused by a large number of cloth wipes, which is a quick and easy way to block a drain. Our plumber gave the customer the necessary advice to avoid blockages like this from happening again, which our customer was very grateful for!

Jim's Plumbing received a call on the 19th of January from a customer whose Bosch 13P Water Wizard, gas hot water system was not producing any hot water. The customer advised that the flame on the hot water system was still visible, yet it was not producing any hot water. Our customer was clearly distressed when organising for a plumber to attend advising that she needed a plumber as soon as possible. Our call centre team managed to secure a booking during the first time frame in the morning, which our customer was extremely pleased about. Our hot water specialist attended the property within the allocated timeframe, arriving at the property on Clayton Crescent in Para Hills at 8 am sharp. Our plumbers are all skilled and knowledgeable with a vast range of hot water systems so our plumber knew exactly what he needed to do. Our technicians arrive at sites with a van completely stocked with standard plumbing materials, and fortunately for this customer, our plumber had the very part needed in order to get that hot water system working like new once again. Our plumber completely repaired the Bosch Water Wizard hot water unit by replacing the diaphragm kit making the hot water system kick start once again. Upon inspecting the hot water unit however, our plumber realised that the hot water system was quite aged and the customer may soon be needing a new unit. Our plumber left our customer with a quote for the long term solution of replacing the entire unit, so the customer knew which step to take next whenever the hot water unit completely expired. During the early bookings, we often find banks are not as easily accessible as their usual 9-5 business hours, so our customer was very pleased to find that instead of hastily dashing off to the bank or trying to find an ATM, our plumber came fully equipped with mobile EFTPOS machines being installed in the vehicle.