Plumber Kingswood

Around lunchtime on 17th of March, a client residing in an Adelaide suburb known as Kingswood sent through a web enquiry to our team at Jim’s Plumbing seeking help with her main bathroom toilet. Our team called the customer back within a prompt 5 mins. The customer advised our friendly bookings team that the toilet was constantly running even without use. The customer was home for the rest of the afternoon so we arranged with her for a plumber to attend right away. The scheduled time frame for our plumber’s visit was booked in between 1 pm and 4 pm. Just after 1 pm, our fully qualified plumber, JV, arrived at the Ashbourne Avenue site address ready to go. He attended the property in a stocked van with all parts and materials that may be required. Upon arrival, JV inspected the bathroom and affected the toilet to deem exactly what repairs would be required. He soon found the cause of the leak and determined which parts needed replacing. Within one hour from the time JV arrived on site the toilet was repaired. Using a new outlet valve seating rubber and cistern inlet repair valve-side entry, the job was successfully completed. The customer from Kingswood was able to pay our plumber directly via mobile EFTPOS facilities.

On the 6th of April, the Jim’s Plumbing customer service centre received a call from a client who needed a plumber desperately. A tradesman working on the property has used his jackhammer and accidentally punctured a mains water pipe while installing a new fence. The call came through at 10:32 am so a timeframe of between 11 am and 2 pm was perfect. The job was booked and the plumber was notified. Soon after, the plumber arrived at the Kyre Avenue address ready to help. He was shown the damaged pipe, a 20mm copper water pipe, which had a sizeable impact area from the jackhammer. Although inconvenient, this was not a hard issue to fix for the plumber. He removed the damaged section and replaced it with spare copper tubing he had in the van. Once connected, the area was tested for any leaks which were no longer present. The water was turned back on and the tradesman was now going to be a lot more careful. He paid for the work using the company card to which the plumber provided a detailed invoice for his head office records. The plumber left the site tidy and was off to help his next customer.

The Jims Plumbing customer service team received a call on the 8th of April as a resident of Kingswood was in desperate need of a plumber. Their garden tap seemed to be broken underground and water was filling the soil at the base of the stake. The customer contacted us just before 1 pm after finding Jim’s Plumbing contact details through an internet search. The operator was able to offer the client a time frame between 1:30 pm and 4:30 pm for a plumber to attend. This suited the client perfectly. As promised, the plumber arrived at the Halsbury Avenue address soon after the initial call and met the client at the front door. The plumber was guided to where the affected tap was and the plumber began his inspection. The plumber dug up the surrounding soil, exposing the burst pipework and found a section of copper pipe was damaged. With the customer’s approval, the plumber removed the damaged section of pipework and replaced it with a new copper section he had in the van. Once tested, no water was leaking and the tap was working better than ever. The customer was very happy with the swift arrival and solution offered by the plumber. They paid for the work using a credit card and the plumber’s mobile EFTPOS machine.