Plumber Albert Park

On October the 11th, Jim's Plumbing Albert Park attended a customer’s property on Gordon Street who was looking to have four lots of tap sets, which she supplied, installed. The customer was in no rush to have all of this work done, so we organised the most suitable timeframe for her, which was between 1pm and 4pm that very day.
Jim's Plumbing Albert Park arrived on site at exactly 2:18pm. Our customer was so pleased to find a company who arrived within the allocated timeframe and wasted no time. Our plumber went straight to work replacing all required tapware for the customer in the kitchen and bathroom in no time at all. Our customer was so pleased with the service which she received and the fact that the entire service catered to her availability. Our customer was very happy with how she was able to pay on completion via either cash, cheque or card – whichever was most convenient for her.
Our customer advised our customer service team that they were so pleased with the service they received, advising that we were professional and friendly, which is always fantastic to hear from our customers.

Jim's Plumbing do all sorts of plumbing work. From jobs that are emergencies to not so serious jobs like installation of new materials. Jim's Plumbing hire only fully qualified plumbers to ensure the work is up to the best standard it can be.
On the 5th December, Jims Plumbing received a phone call around 3:30pm. The customer was contacting Jim's Plumbing as they had a new toilet that they needed to be installed. The customer was supplying the toilet themselves although Jim's Plumbing Albert Park is able to supply the toilet or any other materials if needed.
The customer was in no rush to get this installed and asked if we could do something on the 9th due to that being the customer’s only day off work. After the call centre team spoke to the dispatch team they worked out a timeframe of between 8am – 11am that morning for the customer. The customer was more than happy with this and went ahead with the booking.
At 8:00am the plumber AY arrived on site at Willowie Street, Albert Park ready to begin work. The plumber first did a safety check to make sure the site was safe to proceed. After everything was checked and safe to continue the plumber began replacing the toilet. The toilet pan and cistern were replaced and the plumber replaced the toilet seat. The mini cistern cock was replaced as well as the flexi hose. Once all was finished everything was checked over and deemed safe for the customer to use.
After everything was completed the customer paid for the plumbers work via the mobile EFTPOS machine. This is an option for all customers to use as it allows them to pay for the plumbing work via card from home.