Plumber Redcliffe

On the 13th of June a customer called from a Western Australian suburb called Redcliffe at 11:00am, looking to book a plumber to attend for a Bosch Hydropower 10h gas hot water system that is not igniting. As the booking centre were able to book a time for a plumber to attend between 10:00 am and 1:00pm.
Fortunately, we were able to have one of our Jim's plumbers available to attend within the time frame given. Our plumber’s arrival was due by 1:00 pm that afternoon and he arrived at precisely 2:09 pm.
The van our plumber attended to at the Mckeon Street Redcliffe address was fully stocked with standard parts and materials in order to confirm the job would be completed right away. Work began right away.
The plumber accessed the old hot water system and was able to give an accurate quote to supply and install a new hot water system. The customer decided to go ahead with the quoted and then the unit was installed.
In just an under 30 minutes time, the work was finished. A certificate of compliance was supplied the Western Australia customer paid our plumber directly mobile EFTPOS facilities and the plumber was left the site by 2:39 pm.

On the 17th of November at 8:30 am a customer called through to our Jim's Plumbing booking team as the customer had a blocked toilet. Our local plumber CP arrived at the Parkview Parade address in Redcliffe within an hour on the call being made. Once on site, the plumber used one of the many drain machines available to our plumbers to help remove blockages.
With the shower trap ruled out as a source of the blockage, the plumber turned to the front of the house to make sure there were no blockages outside the home. With the piping now clear and no obvious signs as to what caused the blockage, the plumber turned his attention to the toilet itself. The plumber was able to live up the toilet to see if there was anything underneath that would cause the blockages.
The plumber found that the toilet had a small outlet. Once all work was completed, the plumber was able to provide the customer with a certificate of compliance as well as a printed invoice. The customer chose to pay via his credit card using the mobile EFTPOS facilities in the plumber’s van.

Around 9:30am on the 17th of December, the Jim's Plumbing customer service team received a call regarding a water pipe leaking. The pipe ran from the water meter to the house and the leak was so severe, they had to shut the water off to avoid flooding their yard. We offered the next time frame of 10am-1pm and the customer was grateful.
Around an hour after the initial call, Jim’s plumber was on site and inspected the leaking section of the pipe. The damaged section of copper pipe needed to be removed. With the water off, the plumber made short work disconnecting the old pipe and replacing it with a new section stored in his fully stocked van. The water was restored, the pipe was tested and to the customer’s relief, the pipe was no longer leaking. The customer was very happy with how quickly the plumber arrived and that everything was sorted before lunch. He paid for the job using the plumber’s mobile EFTPOS machine and could now enjoy the rest of his day without the hassle.
After receiving a call from our customer service team, the customer relayed his appreciation to our swift response and the plumber’s profession nature. He will only use Jim's in the future.