Plumber New Farm

When you buy a new appliance you want to be able to use it straight away hassle-free. That’s why Jim's Plumbing in New Farm Queensland has local experienced plumbers readily available 24 hours a day, seven days a week, all year round that are able to complete your job requests any time. That’s why when a new customer called Angela had purchased a brand new dishwasher on the 4th of June. She sent through her contact details via the Jim’s Plumbing web booking service. Our friendly staff member Nikki received it at 8.20 am and proceeded to call Angela straight away to easily schedule in a suitable time for one of our local plumbers to attend that same day between 1 and 4 pm. The plumber Dan had a wealth of experience with installing new appliances and promptly arrived at the Moray Street address at 1 pm in his well-stocked van and in full uniform ready to get the job done. Dan greeted the customer onsite and completed a swift safety analysis to deem the job safe to proceed before commencing. The plumber was able to then quickly remove the old existing dishwasher and professionally install their brand new one, which he had working with no issues at all within 30 minutes of his arrival. The customer was very impressed with the work completed by our professional plumber and was very excited that they could use their new dishwasher on the same day that they had purchased it. The customer was easily able to pay the plumber with their bank card on the mobile EFTPOS machine that the plumber had on hand in his onsite work van, and also provided them with a printed invoice of the work charges as well. An email version of the invoice was also sent to the customer’s email address as per her request. The customer also posted a positive review of their great experience with our professional company and expert plumbing work received.

Blocked toilets can be frustrating and, if you only have one toilet in the house, it can be quite uncomfortable. When a customer from New Farm in Queensland contacted Jim’s Plumbing on the 25th of June at 2:05 pm, they were pleasantly surprised when our booking agent Nikki told them we could have a plumber at their property to fix their blocked toilet, that same day between 3 pm and 6 pm. We also added a note for the plumber to give the customer a courtesy call half an hour prior to arrival so they would know when he was on the way. Our booking agents will always try to book a plumber for our customers on the same day that they call or on the customer’s preferred day and time. We know how busy life can get and we know that when plumbing and gas issues pop up unexpectedly, it can be stressful and sometimes time consuming. Our fully qualified and licensed plumber, Dan, arrived at the customer’s Mark Street address at 3:27 pm in his nice and tidy uniform and started working to unblock the toilet. The Jim’s Plumbing tradesmen always carry the latest tools and technology in the gas and plumbing industry as well as a large range of spare parts and fittings which are suitable for about 95% of jobs that they attend. The plumber used the hydro jet from the inspection opening which was under the house, to clear the blockage. Once the plumber, Dan, was sure the blockage was cleared, he did a paper test to ensure it was no longer blocked. We have multiple options for our customers when it comes to payment. We offer every customer interest free payment plans. Our other options are by cash, cheque or card as our plumbers and gas fitters carry a mobile EFTPOS machine on board with them for the convenience of our customers. The customer decided to pay Dan through his mobile EFTPOS machine and the plumber provided the customer with a receipt and advised that the office will send through an invoice for the work done. Because Dan had all the parts and tools he needed on board, he had the job done in less than an hour and a half and was on his way to his next customer by 4:48 pm.

When a repeat customer from New Farm in Queensland contacted us here at Jim’s Plumbing, on the 13th of June at 4:07 pm, they knew that from previous experience that we would be able to assist them. They had us out previously for other work but this time they were needing us to assist them in replacing the taps in their bathroom and kitchen as well as two shower hoses and soap dishes which the customer had purchased themselves. The customer requested the plumber that had done some work for her previously and we were able to organise for him to return on the 18th of June between 11 am and 2 pm. The customer was extremely happy for us to book this in for them. When the 18th of June came around the plumber received this customer’s job and knew exactly where to go as he had been to the property previously for other jobs.
The plumber arrived at the customer’s Sydney Street address at 1:27 pm. The plumber greeted the customer and the customer provided him with the parts and materials which they had bought themselves. The plumber then got straight to work. He replaced the old mixer taps with the new ones. He replaced three mixers in the bathroom, one in the kitchen, replaced a soap dish, the bath spout was replaced and also replaced two shower hoses. The plumber then tested the fixtures and mixer taps to ensure they were installed correctly and that there were no leaks. Once the plumber confirmed that there were no leaks and that everything was working correctly, the customer paid the plumber through his onboard mobile Eftpos machine.