How long will the job take?
Every job is based on its merits. When quoting your job, we’ll tell you exactly how much time will be required for your circumstance, prior to any commencement. If the time is not suitable, we’ll simply reschedule a time at your convenience.
How quickly can you arrive?
Wherever possible we aim to get to your home within 1 hour of your call. However, if you have a preferred time, we can schedule a time that suits you.
Do you offer interest free?
Yes, we do! You can take advantage of our $0 deposit, interest free payment options**.
Can you come on a weekend or public holiday?
Yes, we operate 24/7 all year round, including all public holidays, and you will not pay any extra for after hours attendance. So whatever time you need us, we can be there.
Can I pay by credit card or direct debit?
Yes, all our plumbers have facilities to accept MasterCard, Visa, American Express, Cheque and cash on site.
Do you offer a workmanship guarantee?
Yes, we offer a 12 month warranty on all workmanship carried out by technicians, ensuring the job they have come out to fix is done correctly the first time. For more information, please read our t&c's.
We also have $20 million public liability insurance for your added peace of mind.
Can you let me know when you're on your way?
Yes of course! We have state of the art dispatch and van tracking technology, so we can give you a courtesy call when your plumber is half an hour away.
Can I book via email?
You can use our simple web bookings form. We’ll call you with confirmation in less than 3 minutes!
How much will it cost?
When you choose Jim's Plumbing you never have to worry about nasty surprises on your bill. When our friendly plumbers attend the site, they will carry out a full assessment and provide you with a fixed price for your job.
Can I book far in advance?
Yes! Just call the team or use our simple web bookings form.
Are you licensed?
Every Jim's Plumbing plumber is a registered plumber and gasfitter.
You can find our licensing details on the About Us page.
