Gas Ovens and Cookers Installation
The call centre staff at Jim’s Plumbing received a phone call from a regular customer for the gas fitting installation of a brand new oven that they were going to purchase. The customer requested for the work to be done the following week once the oven had arrived at their property.
The job was booked in for the customers requested time of late afternoon. Once the oven had arrived that day, the fully qualified gas plumber arrived onsite with all the necessary tools in his van.
Upon installation of the customer’s new gas oven cooktop, the plumber checked all the gas connections to ensure that there were no leaks or other faults, ensuring the customer’s safety as they had mentioned to him that for the previous two days, they had been able to smell gas from that area.
The plumber had installed the customer’s new oven efficiently and safely so it was ready for them to use for dinner as they had guests they were to cook for that night.
As always, the regular customer was pleased with the Jim’s Plumbers to work and asked if he could then double check their kitchen mixer tap that had been leaking.
As he had all the necessary tools in his van, he was able to do so. On completion of the work, the customer was able to pay via our mobile EFTPOS facilities that they were familiar with. Our EFTPOS machines accept VISA, MasterCard, and AMEX.
At Jim’s Plumbing, we ensure our work, and as stated in the example above, our vans are fully equipped. So whatever work you need to be done, whether it to install a gas cooktop oven, repair your hot water service or leaking taps, for example, we come prepared!
These are just 2 of the many advantages of using our company!
We appreciate our customers and have a customer service team that call you on completion of the job to ensure you are happy with the work done!
We also appreciate any feedback you have to offer us as we pride ourselves on keeping our customers happy.
Our plumbers are always friendly and if there is any other work you need done that you didn’t mention while booking the plumber, we are more than happy to have a look and fix it too!
So call Jim’s Plumbing today! We have 7 day availability, 24 hours! And if you request a certain time or need us within the hour we will be there!*